Frequently asked questions.

We cover Surrey, Hampshire and Berkshire. David regularly works across Woking, Camberley, Farnborough, Fleet, Aldershot, Bracknell, Farnham, Guildford, Virginia Water, Ascot, Sandhurst, Yateley, Chobham, Egham, Chertsey and the surrounding villages. Not sure if he covers your area? Just ask.

You can book online using the form on the website, or call us directly on 01276 479 752. We will come back to you with a price and available dates.

It depends on current demand, but David aims to offer appointments within a few days. For appliance repairs, same-day and next-day call-outs are available where possible. Get in touch and he will find the earliest available slot.

Yes. David will need access to the property throughout the job. He will agree a time that works for you when you book.

David will confirm the price before any work begins. Payment is typically taken on the day once you are happy with the result.

Yes. David carries full public liability insurance for all work carried out.

Single ovens, double ovens, range cookers, freestanding cookers, hobs, extractors, microwaves and BBQs. If you are not sure whether yours is covered, just ask.

Most single ovens take around 1.5 to 2 hours. A range or double oven typically takes 2.5 to 3 hours. David will give you a realistic time estimate when you book.

Just make sure the oven is switched off and has had time to cool down. David takes care of everything else, including putting down protective floor sheets before he starts.

No. David uses professional-grade solutions but rinses thoroughly. There is no chemical smell left behind and your oven is safe to use immediately after he leaves.

Yes. We have experience cleaning a range of cooker types, including range cookers. Get in touch with the make and model if you want to confirm before booking.

For most households, once or twice a year is enough. If you cook frequently or have a busy family kitchen, every six months is a reasonable guide.

Most domestic carpet types including wool, synthetic, berber, twist pile and flatweave. David assesses the fibre type before starting to make sure the right method is used.

It depends on the size and condition of the area. A typical living room carpet takes around 45 minutes to an hour. David will give you an estimate when you book.

Usually between 2 and 6 hours depending on the carpet type, thickness and ventilation in the room. David will advise on the day and can suggest ways to speed up drying time.

Most stains respond well to professional treatment. Some older or deeply set stains may be permanent. David assesses stains before cleaning and will always give you an honest view before he starts, so there are no surprises.

Yes. David cleans sofas, armchairs, dining chairs, rugs and other upholstery. It is often worth combining a carpet clean with an upholstery clean in the same visit.

David will move lighter items where possible. For heavier furniture it helps if you can clear the main areas beforehand. He will let you know what to expect when you book.

Washing machines, tumble dryers, dishwashers, ovens and electric hobs. All major high street brands covered.

You pay only the call-out fee for the diagnostic visit. If the repair is not viable or not cost-effective, we will tell you honestly and no further charge is made. We will not push you towards an unnecessary repair.

Yes. David carries a selection of common parts on the van. If he needs something he does not have to hand, he can arrange express delivery and return to complete the repair quickly.

It depends on the age of the appliance, the cost of the part and the labour involved. David will give you a straight answer when he has diagnosed the fault. If replacement makes more sense, he will say so.

Yes. All repair work carried out by us is guaranteed. We offer a 6 months parts and labour guarantee.