Privacy Policy

The Good Oven & Carpet Cleaning company is committed to protecting your privacy in our all communication with you, either via our online services, or through direct contact with our staff. We will endeavour to ensure that the information you submit to us remains private and is only used for the purposes set out in this policy.

Information we collect and how we use it

This information is held and disclosed for legitimate business purposes as follows:

1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
2. Information provided voluntarily by you. For example, when you register to request more information. 
3. To allow us to maintain a legitimate business relationship with you as our client, allowing us to provide our services to you and answering any queries you may have.
4. To provide information to you relating to other products that may be of interest to you. 
5. To inform you of any changes to our website, services or goods and products.

Ownership 

The Good Oven & Carpet Cleaning Company is a trading name of The Good Oven Cleaning Company Limited and is a private limited company that is managed by its owners. There are no outside parties who may exert any influence or control over the running of the business. Should the ownership of The Good Oven Cleaning Company Limited change, you will be notified and the implications for your information explained. Except in the case of complying with a legal requirement, The Good Oven Cleaning Company Limited does not and will not disclose your information to third parties without your consent.

General Data Protection Regulations (GDPR)

The information that you give us, is termed “personal data” under the General Data Protection Regulations (GDPR) of 2018. We follow the principles as set out in that Act when we process your personal data. All the personal data that we obtain from you is held on our central in-house database. The Good Oven Cleaning Company Limited is a “data controller” for the purposes of GDPR. 

Reporting a data breach within The Good Oven Cleaning Company

As per the GDPR guidelines, The Good Oven Cleaning Company Limited must report a data breach within 72 hours after becoming aware of the breach, unless the breach itself is low risk. Data breaches must be reported to the Information Commissioners office (ICO) online via https://ico.org.uk/for-organisations/report-a-breach/ or by telephoning 0303 123 1113. A data breach includes, but is not limited to, theft or loss of personal devices, or data sent to the wrong person. The Good Oven Cleaning Company Limited is not responsible for monitoring and recording data breaches of its customers. The customer is the data controller and is therefore responsible.

Website Disclaimer

Whilst The Good Oven Cleaning Company Limited uses reasonable care in publishing the information found on its website, it is provided purely for information and you should not rely upon it without seeking further guidance and making independent enquiries. The Good Oven Cleaning Company Limited gives no warranty over the completeness, adequacy, suitability or functionality of this website, or the information it contains. 

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. 

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@thegoodcleaningco.co.uk 

The Good Oven Cleaning Company